How IndyWaterHelp Works

We Are Not a Restoration Company

IndyWaterHelp is an independent website that connects property owners experiencing water damage with local restoration professionals. We do not perform water extraction, structural drying, mold remediation, or repair work ourselves, and no one from "IndyWaterHelp" will show up at your property to do restoration work.

What Happens When You Submit a Request

When you call our number or submit a request through our emergency form, the details you provide — your name, contact information, location, and a description of the situation — are used to connect you with a restoration professional who serves your area and can handle the type of water damage you're describing. That professional (or their team) will contact you directly to discuss your situation, provide an assessment, and, if you choose to proceed, perform the actual restoration work.

How We're Compensated

We may receive compensation from restoration professionals for qualified leads we send them. This does not cost you anything directly, and it does not affect the price you're quoted for restoration services. We disclose this because we believe you should understand the basic mechanics of how a referral website like ours operates.

We Don't Guarantee Outcomes

We can't guarantee response times, pricing, availability, or the quality of work performed by any restoration professional you're connected with. We aim to route requests to responsive, capable local professionals, but the actual service relationship is between you and the restoration company that responds to your request.

Your Information

Information you submit is shared with the restoration professional(s) we route your request to, so they can contact you and respond to your situation. See our privacy policy for more detail on how we handle your information.

Questions About This

If anything here is unclear, or you'd like more detail before submitting a request, reach out — happy to explain.