Privacy Policy

Information We Collect

When you submit a request through our emergency help form, contact form, or by phone, we collect the information you provide, which may include your name, phone number, email address, property address or ZIP code, and details about your water damage situation. We also collect standard technical information automatically, such as browser type, device type, and pages visited, through analytics tools.

How We Use Your Information

• To route your request to a local restoration professional who can respond to your situation
• To follow up with you regarding your request
• To improve our website and content
• To respond to general inquiries submitted through our contact form

Who We Share Information With

We share the details of your request with the restoration professional(s) we route it to, so they can contact you directly. We do not sell your personal information to third parties for unrelated marketing purposes.

Data Security

We use reasonable technical and administrative measures to protect the information you submit. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.

Cookies & Analytics

Our website may use cookies and similar technologies for analytics purposes, to understand how visitors use our site and to improve it over time.

Your Choices

You can decline to submit information through our forms at any time. If you'd like to request that we delete information you've previously submitted, contact us using the information on our contact page.

Changes to This Policy

We may update this privacy policy from time to time. The "last updated" date at the top of this page reflects the most recent revision.

Contact Us

Questions about this policy can be directed to leads@indywaterhelp.com.